Mission, Vision, Values Since our first office opened in 1892 we have worked hard to earn a reputation as a leading global provider of consistently high quality relocation services to all countries worldwide. Our strategy, culture and code of conduct have all helped to achieve this. Our Vision Our Vision is to deliver sustainable value through innovation, both in the solutions and services that we offer our customers and the way that we manage our business –whether it is our environmentally responsible practices, the development of our staff, how we grow our business or ensuring that we deliver on our promises to our customers. Our Mission Our Mission is simple. ‘We make it easy’ by providing a service that supports our customers and helps them achieve their objectives. Our Values Our Values define the basic behaviours of our people and the way we do business. People: Are at the centre of everything we do. That is why we do everything we can to attract, develop and retain the best people in the industry. Respect: Each other, the environment and the values of others. Ethics: An ethical and transparent approach to working. Safety: A duty of care to our staff, our customers and each other. Efficiency: Achieved through continual improvement through refinement and innovation. Quality: Achieved through consistent service excellence, continual improvement and innovation.
